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Information about Supersonic
Supersonic is the largest ISP in the country, offering fast broadband and fixed wireless connections to home and business users nationwide. Renowned for its robust network and excellent customer service delivery, Supersonic is committed to keeping South Africa connected.
Outage map
Outage history
Currently there is no information about past Supersonic outages in South Africa.
Refilwe 1 month ago
Why can we never get hold of anyone at supersonic. Why does the WhatsApp number never work?. The telephone number rings for hours and no assistance. What’s going on at supersonic?.
Nico Loots 4 months ago
+27 Pathetic service, no service. The whatsapp number is not working. If you call you hold on for 20 minutes with no avail. Im so fedup. Again no internet since last night 11pm. Think its time to change service providers.
Benjamin 5 months ago
Fock... Fock... Shit.. Shit Supersonic jou mase poes from this morning 6.30am it's now 14:00 waiting for someone to call me, I log a ticket 0658576560
Ray Sparrow 5 months ago
6025 Newton Park Wow, what a way to start the year... Wake up with no internet connection.... Can someone please let me know what's going on??? And also expected time of fixing???
Janelle reddy 8 months ago
Also wen we phone customer care our airtime gets finished waiting for them to answer the call and still no one answer I phoned over 7 times and gor no response
Janelle reddy 8 months ago
Pietermaritzburg 3201 Northdale I don't have internet from the morning at7:30am it's showing connected with no internet this is frustrating please help
Bob 10 months ago
Outage from 9am in Sandton. It's now 7:30pm. Unable to get hold of supersonic on the landline, WhatsApp not twitter. No updates. Absolutely poor service. Mtn advised me that they don't operate on weekends. They were probably referring to their capacity to provide a half decent service. Johannesburg 2000
Ray Martin Sparrow 10 months ago
And what's even worse, is the fact that Supersonic Whatsapp comes back at MIDNIGHT and states that we didn't help you today, maybe we can help you tomorrow???? How the hell can you answer this...
Ray Martin Sparrow 10 months ago
City: Port Elizabeth, Area Sherwood. We have been off since yesterday morning, 8am. My wife has to work remotely and is RELIANT on the internet to work. Quick to deduct debit orders, but no internet... I sat on the phone for more than 30 minutes and put the phone down as I had to return to work.... WASTING AIRTIME AND DATA.... USELESS
Nadine 11 months ago
Wifi has been down all day and nobody is coming back to me !!
Cindy 11 months ago
Trying to contact Supersonic to no avail, have no internet. Even tried the sales to see if I need to upgrade and still no feedback. ??????
Nix 1 year ago
Internet not working (Johannesburg). Sigh…
P!ssed off 1 year ago
I am paying almost 900 a month for what??!!! Supersonic always having problems ffs! Some of us rely on our WiFi to be able to work! Their service is becoming pathetic to say the least
JJ Dicks 1 year ago
I have upgraded my package today, 1st the inter buffered now it is completely off. Trying to contact the support centre with no luck.
Kim Kullmann 1 year ago
Just called their support, just been informed they are down across the whole of Gauteng with no ETA on restoration
Jon 1 year ago
No internet in Bryanston all day...
Brig 1 year ago
Battling with internet in Kempton Park all day and now totally off
Matimo 1 year ago
My internet has been down since the 18th of may to this day i don't have internet, technical support is useless the big fix is to restart my router like i didn't think of that
Syheed 1 year ago
No internet since after 2. Am in tongaat
Dominic 1 year ago
This is BS Man All This Money 4 This S