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Reports (24h)

No known outage for Supersonic

There are currently no signs of a widespread outage. Report levels are within the normal range.

How is Supersonic status determined?

This status is based on user reports submitted in the last 24 hours. If few or no reports are received, we assume normal service.

Based on user reports • Last updated: 08 April 2026 09:53

Report activity over time

In the last 24 hours, a total of 0 reports were submitted for Supersonic.

Current trend: Normal activity

Latest user reports for Supersonic

No new reports today

New reports appear here instantly.

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Nonhlanhla Simelane 1 week ago
Internet not working it shows a red light on the router
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Refilwe 11 months ago
Why can we never get hold of anyone at supersonic. Why does the WhatsApp number never work?. The telephone number ring...

What problems are users reporting?

Users are currently reporting the following issues with Supersonic.

  • ⚠️ Internet
    0
  • ⚠️ Phone
    0
  • ⚠️ TV
    0
  • ⚠️ Total Blackout
    0
  • ⚠️ Something else
    0
  • ⚠️ No signal
    0

Affected regions

These cities and regions have recently shown increased report activity.

No significant regional spikes detected for Supersonic.

View on map

What can you do now?

No major outage detected. If you are experiencing issues:

  1. Check your device or connection
  2. Visit the official Supersonic status page
  3. Submit a report if the issue continues

Are there problems with Supersonic right now?

Share your experience with Supersonic. Your report helps others understand the current situation.

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Nonhlanhla Simelane 1 week ago
📍 Postal code 1818
Internet not working it shows a red light on the router
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Refilwe 11 months ago
Why can we never get hold of anyone at supersonic. Why does the WhatsApp number never work?. The telephone number rings for hours and no assistance. What’s going on at supersonic?.
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Nico Loots 1 year ago
+27 Pathetic service, no service. The whatsapp number is not working. If you call you hold on for 20 minutes with no avail. Im so fedup. Again no internet since last night 11pm. Think its time to change service providers.
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Benjamin 1 year ago
Fock... Fock... Shit.. Shit Supersonic jou mase poes from this morning 6.30am it's now 14:00 waiting for someone to call me, I log a ticket 0658576560
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Ray Sparrow 1 year ago
6025 Newton Park Wow, what a way to start the year... Wake up with no internet connection.... Can someone please let me know what's going on??? And also expected time of fixing???
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Janelle reddy 1 year ago
Also wen we phone customer care our airtime gets finished waiting for them to answer the call and still no one answer I phoned over 7 times and gor no response
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Janelle reddy 1 year ago
Pietermaritzburg 3201 Northdale I don't have internet from the morning at7:30am it's showing connected with no internet this is frustrating please help
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Bob 1 year ago
Outage from 9am in Sandton. It's now 7:30pm. Unable to get hold of supersonic on the landline, WhatsApp not twitter. No updates. Absolutely poor service. Mtn advised me that they don't operate on weekends. They were probably referring to their capacity to provide a half decent service. Johannesburg 2000
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Ray Martin Sparrow 1 year ago
And what's even worse, is the fact that Supersonic Whatsapp comes back at MIDNIGHT and states that we didn't help you today, maybe we can help you tomorrow???? How the hell can you answer this...
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Ray Martin Sparrow 1 year ago
City: Port Elizabeth, Area Sherwood. We have been off since yesterday morning, 8am. My wife has to work remotely and is RELIANT on the internet to work. Quick to deduct debit orders, but no internet... I sat on the phone for more than 30 minutes and put the phone down as I had to return to work.... WASTING AIRTIME AND DATA.... USELESS
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Nadine 1 year ago
Wifi has been down all day and nobody is coming back to me !!
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Cindy 1 year ago
Trying to contact Supersonic to no avail, have no internet. Even tried the sales to see if I need to upgrade and still no feedback. ??????
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Nix 1 year ago
Internet not working (Johannesburg). Sigh…
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P!ssed off 1 year ago
I am paying almost 900 a month for what??!!! Supersonic always having problems ffs! Some of us rely on our WiFi to be able to work! Their service is becoming pathetic to say the least
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JJ Dicks 1 year ago
I have upgraded my package today, 1st the inter buffered now it is completely off. Trying to contact the support centre with no luck.
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Kim Kullmann 1 year ago
Just called their support, just been informed they are down across the whole of Gauteng with no ETA on restoration
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Jon 1 year ago
No internet in Bryanston all day...
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Brig 1 year ago
Battling with internet in Kempton Park all day and now totally off
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Matimo 1 year ago
My internet has been down since the 18th of may to this day i don't have internet, technical support is useless the big fix is to restart my router like i didn't think of that
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Syheed 1 year ago
No internet since after 2. Am in tongaat

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